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RATES Fees charged by Sign Language interpreter contractors for assignments shall be based on rates negotiated individually with Sign Language Resources, prior to each specific assignment. Rates are often determined by the amount that SLR will be invoicing the client, depending on the nature of the work and the time of day. Interpreters who wish to increase their rates shall negotiate the increase with SLR prior to assignments and prior to submitting invoices reflecting the increase.

LAST MINUTE NOTICE There are times when a consumer will call for an interpreter with less than 48 hours, or 2 full business days notice for the purpose of a last minute meeting. SLR may charge a premium for such requests. This additional fee covers administrative costs when bringing in additional staff to coordinate such requests. This increase is not necessarily passed on to the interpreter, unless there is an eminent need, it takes place during non-business hours, or it requires the interpreter to make extensive changes to his/her schedule. Again, as always, discuss any rates with the SLR coordinator when contacted.

EMERGENCY RATES During the provision of Sign Language interpreting services for an emergency during non-business hours, SLR may charge a premium rate. When you are called to handle such an emergency please confirm your emergency rate with the SLR coordinator prior to the acceptance of the assignment.

       HOSPITALS Hospital rates vary based on time blocks of 8AM to 5PM ("Day"), and 5PM to 8AM ("Night"). Rates for emergency calls shall be negotiated on a per-request basis.

      
COURTS Court rates vary based on time blocks of 8:00AM to 5:00PM ("day"), and 5:00PM to 8:00AM ("night"). Rates for emergency calls, such as bookings, arrests, or the filing of a complaint, shall be negotiated on a per-request basis. In addition, SLR contracts with courts for a minimum appearance which, depending on the court, is either 2 hours or 3 hours. It is expected that the interpreters who accept court work from SLR, will be available for the full minimum appearance time, or in special circumstances of limited availability, will extend a discount on the contracted hours.

VESID Rates for VESID assignments are set by SLR's contract with VESID, are billable from start time to end time, and do not allow billing of travel expenses. This is a non-negotiable item.

OVERTIME Should an assignment go over the allotted contracted or requested time, please inform Sign Language Resources immediately, prior the next business day. SLR's procedure is to invoice consumers within one business day. If SLR is not aware of extra time, and an invoice is sent to the consumer, SLR will be unable to bill for this extra time and therefore can not pay the interpreter for the extra time in question.

RETAINER FEES A retainer fee is most often used by courts or hospitals in order to guarantee interpreting services by having a Sign Language interpreter on call for multiple days. Retainer fees are negotiated on a per job basis between Sign Language Resources, Inc. and the requestor. Interpreters who contract with SLR for work that includes time when they are to be "on call" need to negotiate with SLR regarding their retainer fees prior to assignment. For more information please refer to RETAINER AGREEMENT.

PAYMENT SCHEDULE Sign Language Resources, Inc. shall pay invoices submitted by Sign Language interpreter contractors 30 days (Net 30) from the date that SLR receives the invoice. The exception to this is IBM. IBM work will be paid in Net 45 days and therefore needs to be separated from regular billing.

INVOICES Sign Language interpreters shall submit invoices on their own letterhead. Invoices shall include specific information for each assignment. Please refer to HOW TO INVOICE SLR.

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Home   © 2005 Sign Language Resources, Inc., (SLR)   1607 Route 300, Suite 106, Newburgh, NY 12550
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Webmaster: Deborah Greener    Last Modified: 08/27/08
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